Coronavirus (COVID-19) Update

16 March 2020 Updated 30 March

We regret to advise that all programming at Blue Mountains Theatre until 31 July 2020 has been cancelled, due to coronavirus.

Read Blue Mountains City Council’s official statement here:

 

Is my show still on?

All performances at Blue Mountains Theatre have been cancelled for the period commencing 17th March through to 31st July 2020.

If an event you have booked is cancelled, you will be emailed or phoned as soon as possible. Please check your inbox (including junk mail/promotions folder) regularly.

Shows scheduled for 1st August and beyond are expected to proceed as planned, and ticket sales will be available via our website or box office phone.

Cancelled events and refunds

Ticketholders are entitled to a full refund or exchange for any events that are cancelled or significantly rescheduled, as per the Live Performance Australia Ticketing Code of Practice.

As a show of goodwill, Blue Mountains Theatre will also refund the $3.30 Booking fee.

Blue Mountains Theatre box office staff will be in contact with all affected ticketholders to arrange refunds over the coming days.

Precautionary safety measures

We request that patrons refrain from visiting our box office in person, as we can process most refunds via email or over the phone.

We urge patrons and staff to practice good hygiene and to follow the advice or health authorities regarding isolation protocol.

For the latest public health updates, visit NSW Health or call the National Coronavirus Health Information Line on 1800 020 080.

Please be assured that we are working as quickly as possible to contact all affected ticket holders and process refunds, and appreciate your patience.

We look forward to welcoming you back to Blue Mountains Theatre again in the future.

 

HOUR OF OPERATION

Blue Mountains Theatre & Community Hub

Monday to Friday 9am to 5pm
Saturday 9am to 4pm


Box Office operating hours

Monday to Friday 9.30am – 1pm and 2pm – 4.30pm
Saturday 10am to 3pm
In addition One hour prior to performances

We are closed on Sundays and Public Holidays, except for scheduled performances.